Having worked in the field of injection molding for 30 years, I can be relied upon for technical support and troubleshooting when you are faced with the oftentimes complex issues of compounds and/or matching the right raw material to the final product. Whenever you or your customers have special materials needs or are simply unsure if the material is right for the job, our expert technical support team is available to answer your questions and offer guidance on the compound or formula best suited, based on your requirements.

As production problems arise, rely on our in-house expertise to provide an answer to your problem. We can walk you through the process and by asking the right questions, can get your production line back on track as quickly as possible, and hopefully, even speed up the process, resulting in improved cycle times!

In the world of compounds there are endless variations which can slow down the production process. IP can be relied on to know the questions to ask regarding the unique properties of the product, providing invaluable expertise to our customers who know what they want, but not necessarily how best to formulate the product!

Over 50% of technical support staff's time each day is devoted to working one-on-one with customers who must fulfill stringent or unique specifications for their customers. If a phone call or e-mail does not provide sufficient information, you may send a sample of the end product to IPI for analysis and receive a call back to finalize the right formula for the job. For complex orders, let our technical support team do the legwork necessary to track down the raw materials, have them shipped to a compounder for mixing, pelletized and then shipped to you, ready for production. Our staff is trained to handle the coordination of communicating with multiple vendors, finding the right materials and getting them to your doorstep so that you can focus on production

“Pellets for Great Partners!”

Thank you,
Roger Snow
800-822-9008 Ext. 210
roger@independentplastic.com

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